Principal Business Operations and Programs Lead

Adobe•San Francisco, CA

13d•$125,300 - $248,400

About The Position

Adobe's Monetization Strategy & Growth team drives hundreds of millions in incremental ARR across the C&P portfolio. We're hiring a Principal BizOps & Programs Lead to serve as the Chief of Staff to the Senior Director of Monetization Growth. You'll be equal parts operator, strategist, and cross-functional connector - running the org, driving alignment across products and surfaces, and extending the organization’s impact into GTM, Product, Eng, and PMM teams.

Requirements

10+ years of experience in business operations, strategy, program management, or Chief of Staff roles within a technology or digital commerce environment
Experience working directly with Product and Engineering teams, with the ability to engage substantively on roadmap, experimentation, and delivery topics
Demonstrated ability to manage organizational operations, including budgets, headcount planning, and planning cycles
Strong written and verbal communication skills, particularly in executive-level settings
Self-directed and proactive – comfortable operating in ambiguous environments and driving clarity without waiting for direction

Nice To Haves

A great sense of humor
Background working across international markets and/or regional GTM teams
Proven track record of bridging technical teams (Product, Engineering, Data Science) and commerce functions — translating roadmap and experimentation priorities into ecommerce strategy and digital commerce execution
Experience working effectively with Legal, Finance, and other cross-functional partners to support high-priority initiatives requiring discretion, judgment, and organizational coordination.

Responsibilities

Own the operating cadence: staff meetings, All Hands, QBRs, OKR cycles, and cross-functional planning rhythms
Drive headcount planning, opex/T&E budgeting, and resource allocation with Finance and HR
Lead people & culture initiatives across a globally distributed team
Ensure priorities are aligned, decisions are communicated, and follow-through happens
Drive cross-team, cross-product, cross-surface roadmap alignment spanning all audiences (Creator, CPro, BizPro), and commerce experiences
Coordinate cross-functional programs from scoping through execution across multiple squads and stakeholders
Build and maintain frameworks for tracking initiative health, dependencies, and risks
Act as a trusted extension of the head of Monetization Growth to core members of GTM leadership - representing priorities and ensuring alignment with Consumer GTM, Regional Sales, and Marketing
Synthesize complex information into crisp, exec-ready narratives for leadership consumption
Represent the Monetization Growth POV in cross-org forums as needed
Drive select high-priority special projects from scoping through execution and readout
Serve as a key liaison on emerging enterprise-wide initiatives that require high degree of discretion - partnering with cross-functional teams to assess implications, communicate key considerations, and ensure the org is well-positioned
Identify and champion opportunities to embed agentic AI workflows into team operations — modeling AI-forward ways of working and driving adoption that accelerates how the org plans, synthesizes, and executes across functions