Principal Business Analyst, Data In, Emerging Digital Ecosystem

Fidelity Investments • Boston, MA

14d • $89,000 - $180,000

About The Position

Fidelity is seeking a Principal Business Analyst to help build digital capabilities that aggregate third-party financial data and make it available for customer experiences, applications, APIs, and personalized insights. The role partners with product leaders, architects, engineers, data experts, and business stakeholders to translate complex customer, business, data, and technical needs into clear, actionable solutions. Success requires using data to inform decisions, synthesizing and communicating insights, and applying a customer-first mindset, ownership, curiosity, and continuous learning.

The analyst leads business, systems, and data requirements analysis; analyzes third-party integrations, aggregation flows, account-linking experiences, and API contracts; models system interactions and data flows; and contributes to architecture and solution design reviews. The role also defines requirements for data mapping and normalization, resolves ambiguity, identifies dependencies and risks, and provides business validation to technical teams.

The position is part of a collaborative product and technology team focused on helping customers see and use a more complete picture of their financial lives. Fidelity is transitioning toward a full-time onsite working model through a phased regional and role-based rollout; current onsite expectations vary, and the transition does not apply to fully remote roles. The base salary range is $89,000–$180,000 per year, with placement depending on responsibilities, scope, location, experience, and other factors. Eligible offers may also include bonus or other variable compensation. The application window closes when the position is filled or unposted.

Requirements

• Bachelor’s degree or equivalent experience.
• 8 plus years of experience in business analysis, systems analysis, product analysis, or a related technology role.
• Demonstrated experience leading analysis for APIs, data products, digital platforms, or complex system integrations.
• Experience analyzing API contracts, endpoints, schemas, JSON payloads, validation rules, and error handling.
• Familiarity with API specifications and tools such as OpenAPI/Swagger and Bruno.
• Experience contributing to architectural and solution design reviews with architects and engineers.
• Ability to create UML sequence diagrams and context diagrams.
• Working knowledge of microservices, databases, cloud platforms, API ecosystems, and web or mobile application architecture.
• Basic familiarity with API authentication and authorization concepts.
• Strong systems thinking and the ability to bring clarity to complex business and technical challenges.
• Strong facilitation, communication, documentation, and storytelling skills across business and technical audiences.
• Experience using Jira and Confluence in an Agile product-delivery environment.

Nice To Haves

• Financial services, financial data aggregation, open banking, personal financial management, or account-linking experience is preferred.

Responsibilities

• Translate customer and business needs into user stories, technical requirements, acceptance criteria, and test scenarios.
• Bring customer insights and data into product and solution decisions.
• Lead business, systems, data, and API requirements analysis.
• Analyze third-party data integrations, aggregation flows, account-linking experiences, and API contracts.
• Create clear visual models of complex system interactions and data flows.
• Participate in architectural and solution design reviews.
• Define requirements for data mapping and normalization across different data sources.
• Resolve business and technical ambiguity and identify dependencies, risks, and downstream impacts.
• Provide business validation to technical teams.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment and tuition reimbursement
• Learning resources to develop your career
• Eligible positions may include bonus or other variable compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Principal