Principal Associate - PULSE Product Governance

Capital OneMcLean, VA
$98,900 - $124,300

About The Position

As a Principal Associate Process Manager on the PULSE Product Governance team, you will champion operational excellence and support the Product Development Lifecycle within the PULSE PMO. This role is central to maintaining pristine Jira data quality, translating portfolio metrics into insightful reporting, and crafting high-impact monthly presentation decks for senior leadership. We are seeking an analytical, detail-oriented communicator who can effectively build relationships, influence cross-functional partners, and navigate a fast-paced Agile environment to ensure flawless project execution. You may also lead or engage in critical departmental or cross-functional organizational initiatives and projects.

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of Process or Risk Management experience
  • At least 1 year of Continual Improvement experience

Nice To Haves

  • Bachelor’s Degree
  • Experience creating presentation decks for executive leadership
  • At least 1 year of experience using Jira to update data, run queries, and extract information
  • At least 4+ years of Process Management experience
  • At least 1+ years of Project Management experience
  • At least 1+ years of experience working with Product and Technology teams
  • Process Management training and certifications (Lean, Six Sigma)

Responsibilities

  • Enforce Jira Data Quality: Monitor and maintain high data fidelity across all levels—from high-level Programs down to User Stories—to ensure project information is accurate, up to date, and reliable.
  • Reporting & Metrics: Leverage Jira portfolio and execution-level data to build dynamic reporting and dashboards that highlights work visibility, resource capacity, and key product delivery insights.
  • Executive Presentations: Lead the creation of monthly senior leadership decks by synthesizing data from Jira and Google Drive to report on portfolio health and guide strategic prioritization decisions.
  • Analyze data and influence: to proactively identify data risks and trends
  • Build effective partnerships: with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions

Benefits

  • health, financial and other benefits that support your total well-being
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