Principal Associate, Project Manager - Product Operations (Execution & Talent Enablement)

Capital One•McLean, VA

15d

About The Position

Capital One’s Commercial Banking Product team defines the roadmap for the bank’s overall digital strategy, designing new, early stage products and services, and accelerating delivery through innovative methods and technologies. We are a high-tech company with an innovation laboratory within the only founder-led top 10 bank in the U.S. As a Principal Associate, Project Manager operating within the broader Product Strategy & Operations organization for Capital One’s Commercial Bank, you will drive operational excellence and talent development across product teams. In this role, you bridge strategy, delivery, and talent by standardizing Jira workflows, managing Commercial Product’s Objectives and Key Results (OKRs) frameworks, and executing capability-building routines that optimize performance, accelerate output, and empower high-performing teams to move strategic goals forward.

Requirements

Bachelor’s Degree or Military experience
At least 3 years of Project Management experience

Nice To Haves

Master’s Degree
5+ years of Project Management experience
PMP, Lean, Agile, or Six Sigma certification
Strong communication and collaboration skills
Strong problem-solving and influencing skills
Work experience achieving results with complex projects

Responsibilities

Establish and maintain Commercial Product’s OKR methodology, reporting routines, and tracking cadences.
Equip product teams with frameworks and templates to align local deliverables with top-of-house strategic metrics.
Manage Commercial’s Jira platform operations, reporting, and team-level enablement.
Drive team adoption of standardized workflow taxonomy to bring structure and consistency to execution.
Execute organization-wide associate engagement programs, capability-building routines, and talent development tracking.
Drive day-to-day operational discipline across product teams through standardized Jira workflows, OKR tracking cadences, and talent enablement routines—delivering high-leverage practice and talent optimization.
Create and maintain core operational artifacts used for MBRs, QBRs, and executive stakeholder engagement.
Partner with cross-functional stakeholders and leadership to provide strategic and tactical thought partnership, quickly putting structure in place to manage complex bodies of work.