Principal Associate, Data Scientist - Bank Operations Data Science
About The Position
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. The Bank Operations Data Science team builds the machine learning models that help provide core capabilities internally such as Check/Document Reading, Anomaly Identification, Natural Language Processing of Calls, and operational forecasting. We build ground-breaking industry leading models using emerging technologies like neural networks, LLMs, transformer architectures, and agentic experiences. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love Leverage a broad stack of technologies — Python, Snowflake and more — to reveal the insights hidden within huge volumes of numeric and textual data Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation Flex your interpersonal skills to translate the complexity of your work into tangible business goals This role works directly with our call center operations team to streamline call processing including summarization and automation to help our call center associates better serve our customers.
Requirements
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 3 years of experience performing data analytics
- A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field)
Nice To Haves
- Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)
- At least 1 year of experience working with AWS
- At least 3 years’ experience in Python, Scala, or R
- At least 3 years’ experience with machine learning
- At least 3 years’ experience with SQL
- Proven track record of identifying and mitigating risks specifically linked to LLMs
- Proven ability to create and maintain technical documentation
Responsibilities
- Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
- Leverage a broad stack of technologies — Python, Snowflake and more — to reveal the insights hidden within huge volumes of numeric and textual data
- Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
- Flex your interpersonal skills to translate the complexity of your work into tangible business goals
- Works directly with our call center operations team to streamline call processing including summarization and automation to help our call center associates better serve our customers.
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
