Principal Associate, Chief of Staff - Regulatory Affairs

Capital One • McLean, VA

5d

About The Position

The GEA Command Center’s Operations Group (CoS, PMO, Well Managed) is looking for an exceptionally bright, multitasking, and self-motivated Principal Associate to join as a Chief of Staff. This associate will provide support to the Regulatory Affairs tower within GEA by executing, collaborating on, and leading (as appropriate) substantive and significant projects and ongoing activities related to project delivery, team enablement, and providing associates with a rewarding experience. The GEA Risk Management, Innovation, Strategy, and Enablement (RISE) team leads substantive and significant projects and activities to deliver value across the department and the company. Our work is diverse and wide-ranging, but focused on providing material support to the mission, identity, and strategic goals of the enterprise. The GEA Command Center was founded in 2025 with a mission to elevate organizational effectiveness by enabling well-managed execution of strategic priorities, strengthening connectivity across GEA teams, and ensuring a positive associate experience. The Regulatory Affairs team manages Capital One's critical relationships with federal banking regulatory agencies across the US and internationally. They act as a strategic bridge, ensuring Capital One can achieve its bold, innovative objectives while enabling regulators to fulfill their vital public service responsibilities. Regulatory Affairs navigates this dynamic landscape by acting as trusted advisors, fostering productive engagement, and driving thought leadership.

Requirements

• At least 4 years of experience in strategy consulting, advising internal or external clients, or a combination of the two.
• At least 3 years of experience in change management, continuous improvement, or business transformation, or any combination of the three.

Nice To Haves

• 3+ years of experience offering advising or consulting services to executive level clients, external or internal.
• 2+ years of experience working in a corporate function (e.g. but not limited to: risk, finance, audit, legal).
• 2+ years of work with political, media, or regulatory stakeholders, or any combination of the three.
• 2+ years of work involving organizational design, staffing, budgets or other levers for executive decision-making.

Responsibilities

• Be a force-multiplier driving the effectiveness of GEA and the Regulatory Affairs team.
• Individually and collaboratively, diagnose the business critical “gap to goal” in how Regulatory Affairs works today versus how we should work in the future — and help put the organization on the path to future state.
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency, and effectiveness of Regulatory Affairs.
• Design, run, and continuously improve core leadership and business operating routines.
• Facilitate key forums including leadership meetings, business reviews, town halls, and off-sites.
• Ensure meetings are purposeful, decisions are documented, and follow-through is tracked.
• Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities.
• Partner with leadership to shape, align, and execute strategic priorities across teams and towers to help ensure that programs related are well managed.
• Advise leadership using institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact.
• Support organizational design, talent strategy, and change management to enable future-state ways of working.
• Provide ad hoc strategic and operational support to high-priority initiatives and emerging organizational needs.
• Act as a trusted advisor and thought partner to senior leaders.
• Facilitate process to enable content owners to prepare executive-ready presentations, background materials, and communications for internal and external audiences.
• Coordinate with stakeholders to deliver synthesized complex information into clear, compelling narratives tailored to varied stakeholders.
• Serve as a connector across GEA teams, and enterprise partners.
• Enable alignment, clarity of ownership, and coordinated execution across initiatives.
• Support consistent leadership communication that reinforces culture, priorities, and change.
• Appropriately incorporate and collaborate with subject matter experts across GEA and the Enterprise to ensure that all partners have the full support in envisioning and delivering business value.
• Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed