Principal Architect

Service ExpertsRichardson, TX

About The Position

Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and Data‑as‑a‑Product (DaaP) transformation. This role serves as the single-threaded owner of the data platform architecture and is accountable for platform stability, scalability, governance, vendor performance, and long-term modernization.

Requirements

  • 10+ years of experience in data, platform, or enterprise architecture roles.
  • 3+ years designing and operating cloud-native data platforms (Azure strongly preferred).
  • Deep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops practices.
  • Experience leading onsite and offshore teams within managed services or hybrid delivery models.
  • Strong background in governance, security, and regulated environments (SOX).
  • Bachelor’s degree in Computer Science, Engineering, or related field.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Own the enterprise architecture for the Azure-based data platform, including Databricks, Azure Data Factory, Delta Lake, and Power BI.
  • Define and maintain platform architecture standards, reference patterns, and future-state roadmaps aligned to business strategy.
  • Ensure the platform enables analytics, reporting, and AI/ML workloads at enterprise scale.
  • Establish and govern Data-as-a-Product standards including ownership, SLAs, documentation, metadata, lineage, and quality requirements.
  • Partner with Product Owners and domain teams to enable scalable data product delivery.
  • Lead and coordinate all onsite and offshore resources supporting the Operational Data Platform, including L1–L3 support, data engineering, analytics, and platform operations teams.
  • Act as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.
  • Define clear roles, responsibilities, escalation paths, and RACI frameworks across vendors and internal teams.
  • Hold managed service providers accountable for SLAs, security standards, architectural compliance, and operational excellence.
  • Own the Data Ops operating model including incident management, change governance, release coordination, and production support.
  • Establish severity-based support coverage and on-call models.
  • Lead root cause analysis initiatives and drive continuous platform reliability improvements.
  • Define and enforce governance standards for RBAC, data masking, CI/CD, Infrastructure as Code, and audit readiness.
  • Ensure SOX and privacy controls are embedded in platform architecture and operations.
  • Serve as technical authority during audits by providing architectural artifacts and operational evidence.
  • Define the observability strategy for pipeline health, data quality, platform metrics, cost telemetry, and SLA enforcement.
  • Champion Data Reliability Engineering practices and proactive monitoring.

Benefits

  • training
  • support
  • opportunity for unlimited professional growth
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