Principal Architect – Digital & CX Modernization

Miratech•New York, NY

2d•Remote

About The Position

Miratech is seeking a Principal Architect specializing in Digital & CX Modernization. This role involves supporting digital transformation for large enterprises by migrating legacy systems to modern, cloud-native architectures. The architect will leverage deep technical expertise in API-first architecture, microservices, and event-driven systems, along with cloud proficiency and an understanding of modern frontend frameworks to deliver cohesive end-to-end solutions.

Requirements

7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.
Strong background in successfully migrating legacy systems to modern, cloud-native architectures.
Deep Technical Mastery in API-first architecture principles.
Deep Technical Mastery in Microservices patterns.
Deep Technical Mastery in Event-driven and distributed systems.
Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP).
Familiarity with modern frontend and user experience (UX) frameworks.

Nice To Haves

TOGAF or equivalent architecture certification.
Hands-on experience with Enterprise Service Bus (ESB) platforms.
Deep familiarity with contact center technologies and customer engagement software.
A cloud certification is highly desirable.

Responsibilities

Migrating legacy systems to modern, cloud-native architectures.
Applying API-first architecture principles.
Implementing microservices patterns.
Designing event-driven and distributed systems.
Utilizing cloud platforms (AWS preferred, Azure, or GCP).
Ensuring cohesive end-to-end solutions by considering modern frontend and user experience (UX) frameworks.