About The Position

GXO Logistics Supply Chain, Inc. is hiring a Principal Analyst, Supply Chain Systems in Bloomington, California. The role performs IT service management, project management, and change management processes; maintains client relationships; configures systems; and writes specifications for new development and system enhancements. It also performs quality assurance testing to validate system functionality, data accuracy, and compliance with requirements. The position develops enterprise-level analytical reports and dashboards using Oracle SQL to support cross-functional analysis and strategic decision-making. It coordinates cross-functional reviews with vendor teams to manage integrations, enhancements, and defect resolution across enterprise systems. The role leads end-to-end enterprise system implementations for new site launches, including requirements analysis, design, configuration, testing, deployment, and post-implementation stabilization. It designs and implements interfaces between Warehouse Management Systems (WMS) and automation technologies, including AMR, AS/RS, WCS, RFID, and related subsystems. The position has approximately two direct reports with the title Analyst, Supply Chain Systems.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or a foreign educational equivalent.
  • Five years of experience in the job offered or in a Principal Analyst, Supply Chain Systems-related occupation.
  • Demonstrable experience with Warehouse Management Systems (WMS) development and implementation.
  • Implementation and support experience with web-based applications, WMS, Transportation Management Systems (TMS), and small parcel shipment systems.
  • Expertise in at least one of these business disciplines: supply chain management, warehousing, transportation, or distribution.
  • Experience using SQL for data analysis, extraction, troubleshooting, and reporting.
  • Experience following formal project management practices and systems development methodologies.
  • Experience with information systems technologies, including client/server, relational databases, web-based systems, and object-oriented design.

Responsibilities

  • Complete and perform IT service management processes.
  • Perform project and change management duties.
  • Foster and maintain ongoing client relationships.
  • Configure systems.
  • Write specifications for new development and system enhancements.
  • Perform quality assurance testing to validate system functionality, data accuracy, and compliance with requirements.
  • Develop enterprise-level analytical reports and dashboards using Oracle SQL for cross-functional analysis and strategic decision-making.
  • Coordinate cross-functional reviews with vendor teams to manage integrations, enhancements, and defect resolution across enterprise systems.
  • Lead end-to-end enterprise system implementation initiatives for new site launches, including requirements analysis, design, configuration, testing, deployment, and post-implementation stabilization.
  • Design and implement interfaces between WMS and automation technologies, including AMR, AS/RS, WCS, RFID, and related subsystems.
  • Manage approximately two direct reports holding the title Analyst, Supply Chain Systems.
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