Principal Analyst, Business Systems

T-Mobile•Overland Park, KS

3d•$96,200 - $173,600•Hybrid

About The Position

The Principal Analyst, Business Systems, is a senior individual contributor within the Magenta Service Center (MSC), part of the Finance organization. This role is responsible for leading complex, high impact business systems analysis initiatives that span multiple functions and enterprise systems. The Principal Analyst operates with a high degree of autonomy, serves as a trusted subject matter expert, and partners closely with senior leaders to drive accurate, scalable, and business aligned solutions. This position requires strong analytical judgment, systems thinking, and the ability to influence outcomes without formal authority. This is an individual contributor role and does not include direct people management responsibilities. Success in this role is measured by analytical rigor, influence, partnership effectiveness, and the ability to independently deliver outcomes in complex, high-visibility scenarios that impact enterprise systems and operational processes.

Requirements

Bachelor’s degree and 7 years of related work experience OR a combination of education and experience deemed equivalent.
Acceptable areas of study include Management Information Systems, IT, Computer Science or related fields.
More than 10 years Systems Analysis experience with understanding strategic business information systems.
Critical Thinking skills with a view toward process automation, evaluation, and/or enhancement.
Advance knowledge of utilizing and writing SQL queries using output/results for executive level presentations.
Communication – ability to provide written or verbal details for potential issues and their solutions. Ability to create presentations for both verbal and written communication. Executive summaries.
Agile Methodology
Analytical Thinking
Business Process Improvements
Data Modeling Techniques
Mentorship
Project Management
Requirements Analysis
Stakeholder management
Technical Writing
SharePoint
At least 18 years of age
Legally authorized to work in the United States

Responsibilities

Lead end-to-end analysis for complex business and system initiatives, including problem definition, requirements documentation, validation, and traceability.
Assess system impacts, identify gaps, and develop recommendations that improve accuracy, scalability, and operational effectiveness.
Translate complex system behavior, data flows, and dependencies into clear insights for business stakeholders and leadership.
Oversee and support systems and processes that directly impact financial operations and employee compensation outcomes, ensuring a high degree of accuracy, analytical rigor, and operational governance.
Investigate data discrepancies, operational anomalies, and system issues to determine root cause and drive corrective actions.
Validate that system outputs align with defined business rules, financial controls, and operational requirements, and escalate discrepancies or risks that could impact financial or operational outcomes.
Serve as a primary analytical partner to cross-functional teams, including Finance, IT, Product, Reporting, and Operations.
Build strong working relationships across lines of business to align priorities, resolve ambiguity, and drive execution of complex initiatives.
Present analysis, options, risks, and recommendations to senior leaders with clarity and confidence.
Act as a subject matter expert for assigned systems and business domains, with a strong understanding of system logic and upstream and downstream dependencies.
Analyze complex datasets to identify trends, anomalies, and root causes that impact financial or operational outcomes.
Identify opportunities to streamline processes, reduce manual effort, and improve system reliability through analysis-driven solutions.
Provide informal mentorship and guidance to other analysts by setting standards for analytical rigor, documentation quality, and professional judgment.
Proactively challenge assumptions, existing processes, and proposed solutions when misaligned with business objectives or risk tolerance.
Take full ownership of assigned initiatives, including managing risks, dependencies, and follow-through to completion.