Principal Account Executive
About The Position
The Principal Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities.
Requirements
- High School Diploma, GED or equivalent certification
- At least 6 years of payments industry experience within financial services
Nice To Haves
- Bachelor’s Degree in Business, Finance, Information Technology, Engineering
- 8+ years of payments industry experience within financial services
- Experience influencing key stakeholders, executive level clients or internal business partners
Responsibilities
- Lead strategic department projects while supporting broader company initiatives
- Identify departmental improvements and provide guidance on client-impacting issues, focusing on holistic solutions across multiple clients
- Coach and mentor peers
- Coordinate and facilitate training for both new and existing Account Executives
- Manage unique, complex partners of strategic importance to the network
- Serve as a Subject Matter Expert on authorization and settlement applications, as well as other internal systems and tools.
Benefits
- performance based incentive compensation
- cash bonus(es)
- long term incentives (LTI)
- health benefits
- financial benefits
- other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
