Prin IT Technical Analyst

Medtronic • Juncos, PR

22h • Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. As a Principal Technical Analyst, you will provide support and troubleshooting for MES, ERP, labeling and shop floor production systems across manufacturing environments. Support system configurations, testing, validation (including MSCM and security patches), and deployment of IT solutions. Collaborate with business users to gather requirements and deliver tailored analytics, data extractions, and insights for decision-making. Conduct root cause analysis and support CAPA, Non-Conformances (NC), and other quality and compliance initiatives. Participate in solution design and provide consulting for system enhancements and process improvements. The Principal Technical Analyst is expected to demonstrate strong problem-solving skills, a foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP), and the ability to operate effectively in a fast-paced production setting. You will play an essential role in ensuring system integrity, data accuracy, and adherence to validated processes. You will collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives. Responsibilities may include the following and other duties may be assigned. Full On-site position

Requirements

• Requires Bachelor’s Degree
• Requires minimum of 7+ years of experience, or advanced degree with a minimum of 5 years of experience or 12+ years of experience with a high school diploma or equivalent.

Nice To Haves

• Experience supporting Manufacturing Execution Systems (MES)
• Experience in software validation using MSCM (or similar methodology)
• Strong communication skills and partner with employees, clients, upper management, and vendors
• Strong results orientation (driving to deadlines, financial targets, project goals, etc.)
• Lean Sigma/Six Sigma – DMAIC Methodology
• Ability to manage multiple priorities simultaneously
• Strong decision-making skills
• Ability to work independently and collaboratively
• Excellent presentation skills including the ability to translate highly technical information into business terminology

Responsibilities

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
• Ability to document detailed technical system specifications based on business system requirements.
• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Test the quality of a product and its ability to perform a task or solve a problems.
• Design technology that allows for the optimal user experience and broad accessibility.
• Responsible for evaluating and designing, developing or modifying programs.
• Analyze existing programs and interfaces to formulate logic for new systems.
• Develop system design documentation, perform coding, and test/debug programs.
• Prepare and obtain approval of system and programming documentation.
• Recommend changes in development, maintenance, and system standards.
• Correct program errors and compile documentation for program support.
• Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements.
• Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost-effective manner.
• May configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements.
• May lead cross-functional linked teams to address business or systems issues.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values.
• We recognize their contributions.
• They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level