Prime Air Ops Manager , Amazon

Amazon • Omaha, NE

4d • Onsite

About The Position

Prime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air’s S-team goal of delivering packages to customers via drone.

Requirements

• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience in a people management or leadership role which includes coaching and developing others.
• Travel up to 20% of the time.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Direct management experience, including leading in a manufacturing, production, distribution, or logistics environment.
• Demonstrated success analyzing performance metrics, implementing process improvements, and applying Lean methodologies.
• Ability to navigate changing priorities and utilize judgment in demanding situations.
• Ability to train as a drone operator and adhere to standards.
• Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments.

Nice To Haves

• Bachelor's degree in relevant field of operations
• Experience in aviation, aerospace, or drone operations

Responsibilities

• Own the end-to-end operation at drone delivery hubs.
• Act as the leader of the Prime Air commercial operations center.
• Manage all aspects of commercial operations, including fulfillment center (outbound/inbound), drone maintenance and spare parts, and flight operations.
• Act as the senior leader on site with direct responsibility over managers and employees.
• Partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience.
• Partner with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation.
• Train as a drone operator and adhere to standards.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager