Primary Service Coordinator

YOUTH VILLAGES, INC.•Biloxi, MS

16d•$48,000 - $55,000•Remote

About The Position

Youth Villages has been transforming the lives of children and families for over 35 years through innovative, research-based programs. As a national leader in children’s mental and behavioral health, we serve over 47,000 youth and families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. We are seeking purpose-driven individuals passionate about making a difference. With over 5,000 staff, Youth Villages is committed to investing in and supporting employees through professional growth, personal development, and a mission that matters. The Mississippi Youth Programs Around the Clock (MYPAC) is a home- and community-based Medicaid program serving children and young people (ages 6 to 21) with significant behavioral and mental health needs. The program follows the High Fidelity Wraparound (HFW) model, a collaborative, family-driven process that coordinates individualized care across multiple service systems. MYPAC provides clinical, care coordination, and case management services as an alternative to residential treatment, focusing on intensive community support to keep children safely at home. MYPAC teams are available 24/7 for crisis intervention and ongoing support, offering in-home individual and family therapy, as well as medication management. Rooted in the principles of “Family Voice, Family Choice,” this program ensures that services are youth-guided and family-driven. The HFW approach emphasizes a strength-based philosophy, bringing together community resources and natural supports to foster long-term success and stability for youth and families.

Requirements

Bachelor's degree in a social services discipline (required)
Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
Must have or be eligible for Mississippi's DMH credentialing (required)
Strong organizational skills and attention to detail
Excellent written, verbal, and oral skills
Ability to manage multiple priorities simultaneously
Basic computer knowledge
Ability to maintain a flexible schedule
Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.

Nice To Haves

Master’s degree in a social services discipline (preferred)
Experience working with at-risk youth and/or families in a volunteer, internship, or paid position (preferred)
Clinical experience (preferred)

Responsibilities

Carries a caseload of 10 to 12 youth/families
Provides care coordination services by facilitating wraparound meetings
Collaborates with the family and key players in the development of the Individual Service Plan (ISP)
Develops and updates the Individualized Crisis Management Plan (ICMP) as needed
Completes care coordination activities as identified in the wraparound meetings
Provides transportation to appointments and activities as needed
Provides on-call crisis support to the youth and family during the week (schedules vary by location)
Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster trainings to enhance clinical skills
Completes accurate and timely documentation in an electronic medical record system (EMR)
Performs other duties as assigned