Primary Pack Operations Manager 10am-7pm

ID Logistics US•West Jefferson, OH

2d•$82,000 - $110,000•Onsite

About The Position

The Operations Manager supports the site General Manager by ensuring efficient warehousing, distribution, and packaging operations. This role involves significant customer interaction, focuses on driving profitability and productivity, and upholds high-quality standards. The Operations Manager also promotes a safe workplace and ensures compliance with safety procedures.

Requirements

5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
High volume e-commerce experience
Strong background in both inbound or outbound
Critical thinking, problem solving and reasoning skills.
Ability to work effectively with diverse personalities and communication styles.
Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
Strong presentation, writing and speaking proficiency.
Strong organizational skills.
Ability to work a flexible schedule to meet the operation's needs.

Nice To Haves

Experience applying Lean, Six Sigma, or Kaizen principles preferred.
Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
Bachelor's degree in supply chain or Logistics or business-related field preferred.
3PL experience.

Responsibilities

Manage staff, set goals, and oversee department activities.
Handle performance reviews, productivity, quality of work, and staff concerns.
Ensure training is completed and records are maintained (OSHA, audits, etc.).
Implement cross-training programs to maximize team effectiveness.
Manage operations within budget and customer requirements.
Assist with workforce planning and operating budgets, considering P&L inputs.
Oversee scheduling, trailer inspections, yard checks, and floor space coordination.
Monitor KPIs and recommend process and performance improvements.
Build strong relationships with customers through timely and effective communication.
Ensure preventative maintenance of equipment and facility, including door checks, alarm security, housekeeping, and grounds upkeep.
Promote adherence to safety policies and correct noncompliance.
Monitor and maintain Good Manufacturing Practices (GMP).
Prepare reports and documentation as needed.
Assist with OS&D claims and maintain accurate records.