Primary Care Clinic Operations Manager

UnitedHealth Group•Littleton, CO

2d•$72,800 - $130,000•Onsite

About The Position

The Operations Manager is responsible for managing clinical employees, both medical assistants and advanced practice clinicians in the day - to - day care of patients for a very busy, growing, and successful practice. The ideal candidate will have a strong healthcare background and be a motivated self-starter with excellent leadership, communication and organizational skills. This practice has a large patient population whose care is priority number one. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Requirements

3+ years management experience in physician’s office, clinic or hospital
EHR experience
Microsoft Office proficiency
Knowledge of OSHA, HIPAA and CLIA requirements
Years of post-high school education can be substituted/is equivalent to years of experience

Nice To Haves

Experience working in internal or family medicine

Responsibilities

Manage and oversee the day-to -day operations of the internal medicine practice working closely and taking direction from the physicians at the site
Monitor the budget of the site, oversee regulatory compliance, contracts and vendor relations
Develop specific goals, standards and objectives that directly support the strategic plan of the clinic as well as the organization
Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
Impact of work is most often at the operational or local business unit or market level
Manage staff relations including performance management, staff satisfaction and conflict management
Set up the scheduling of staff as well as recruitment and payroll
Assess quality of patient care and assist with patient care coordination
This position reports to operations and involves collaboration of providers at the clinic to ensure clinical quality and work processes align with organizational goals
Other responsibilities as assigned