Primary Care Assistant Manager

Bridgeview Eye Partners•Auburn, IN

8d•Onsite

About The Position

This position is responsible for assisting and supporting the Practice Manager in overseeing the operations to promote the growth and development of their practice. The Assistant Office Manager is highly visible and requires strong leadership skills with the ability to prioritize, plan, and supervise the primary care functions within their practice.

Requirements

High school graduate, or equivalent
Decisive leadership with above-average judgment
Attentive to detail with strong organizational skills
Strong analytical skills with decision-making and problem-solving ability
Excellent interpersonal, written and verbal communication skills
Polite and professional
Able to effectively multi-task
Ability to lead, motivate, and promote a team environment
Ability to build and maintain good rapport with doctors, staff, central support, and patients.
Available to work a flexible schedule and additional hours as required, including nights and weekends
Proactive and adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
Ability to handle situations with confidence, tact and resourcefulness
Report for scheduled work hours in a dependable and timely fashion, pursuant to MWEC attendance policy

Nice To Haves

Bachelor’s degree is preferred
previous management experience preferred
Experience in optometry is preferred
Ability to obtain knowledge and skills on the job or through educational courses

Responsibilities

Properly manages the doctor’s schedule to optimize patient care and deliver the highest quality of care possible.
Demonstrates a commitment to Standards of Care and Vision for Life principles.
Cultivates a staff that will embrace the passion of helping others to bring a personal touch to each patient’s experience.
Assists Office Manager in monitoring appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice.
Ensures effective hiring, training and supervision of staff.
Encourages optimal performance.
Maintains an effective staff schedule.
Monitors compliance with MWEC procedures and governmental regulations.
Ensures availability of merchandise by managing and reporting inventories as required through MWEC procedures.
Creates a positive image of the organization and its brand through Visual Merchandising strategies.
Assists the Office Manager in developing, implementing, maintaining, and evaluating quality control processes in an effort to improve the care MWEC provides to its patients.
Monitors compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
Maintains MWEC processes to ensure compliance with the organization’s policies and guidelines set by relevant regulatory agencies.
Identifies opportunities for practice growth, provides recommendations to the Office Manager regarding appropriate strategies, and assists in administering plans of action and monitoring effectiveness of such efforts through appropriate measures and review.
Maintains an active community presence through continuous involvement in Eye on Community events.
Provides a safe, clean, organized and inviting environment for both patients and staff.
Monitors and protects all practice assets including the building/grounds, clinical and office equipment, and all other practice-owned resources.
Maintains inventory of all medications and supplies to ensure each examination room, the optical lab, and the office are stocked accordingly.
Performs other duties and assumes various responsibilities as determined by the office manager, regional manager, and doctor(s).