Primary Care Assistant - MA

Mercy • Clayton, NC

3d • Onsite

About The Position

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Requirements

• High School Diploma or GED
• BLS required within 90 days of hire
• Active MA certification/registration (RMA, CCMA, CMA)
• Diploma in Practical Nursing
• Active LPN license

Nice To Haves

• 6+ months in clinical healthcare, ideally in primary care
• 6+ months in clinical healthcare, preferably primary care

Responsibilities

• Preparing patients for provider visits using the Advanced Standard Rooming Process: Documenting chief complaints, Taking vitals, reviewing history and allergies, Completing medication reconciliation, Addressing care gaps (e.g., screenings, diabetic eye exams), Rechecking elevated blood pressures, Documenting preventive visit details in Epic
• Performing in-office testing: Blood draws, Mental status exams, EKGs, Oxygen studies, Point-of-care testing
• Administering vaccines and injections within scope
• Scheduling follow-up appointments per office policy
• Collaborating with providers and clinical teams to support care plans

Benefits

• Tuition reimbursement – Up to $2,000 for continuing education
• Health, dental, and vision insurance – Starting day one
• Paid parental leave for new parents
• 401(k) with employer match
• Paid time off for volunteering
• Career development opportunities
• $100 monthly contribution to eligible co-workers enrolled in Dependent Care FSA
• medical, dental, and vision coverage
• paid time off
• tuition support
• matched retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED