Pride Kitchen Team Leader

Pride•East Granby, CT
•$18

About The Position

Pride Kitchen is seeking an experienced team leader. The role provides customer service at the deli, prepares and packages hot and cold foods, maintains food-service supplies and stock, and keeps equipment and work areas clean and sanitary. The Team Leader also supports ordering and vendor deliveries, follows food-safety and cash-security procedures, reviews job assignments, and helps with employee training documentation and feedback. Other duties may be assigned to meet store operational needs.

Requirements

  • At least 18 years of age.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

  • Experience as a team leader.

Responsibilities

  • Greet deli customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Maintain proper appearance, including dress code and personal hygiene.
  • Use upselling techniques and inform customers about promotional items.
  • Ensure current point-of-sale materials are posted.
  • Check and replenish food-service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize food-service and stocking equipment using the three-sink method.
  • Clean work and surrounding areas using appropriate procedures and materials, including counters, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face stock using the FIFO method, and remove damaged or out-of-code merchandise.
  • Date and price merchandise according to the price book.
  • Check in vendor deliveries as needed using company guidelines.
  • Check food temperatures and record them on the temperature log; adhere to proper food holding times.
  • Prepare and package hot and cold foods, stock food cases according to planograms and build-to quantities, wear gloves when serving and preparing food, and code-date perishable items.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials, complete required training evaluations and documents, and provide management with feedback on training programs and materials.
  • Monitor cash levels and follow security procedures during the shift.
  • Review job assignments for completeness.
  • Perform other duties as assigned to accommodate store operational needs.
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