Pricing & Sales Coordinator - Agri Vertical

Kintetsu World Express Inc.•Dorval, QC

10d•Hybrid

About The Position

KWE is one of Canada’s fastest growing 3PL service providers, delivering world-class logistics solutions to its customers globally. The company is seeking a Pricing & Sales Coordinator – Agri Vertical to support the execution and continuous improvement of their Sea Freight Agricultural Team. In this role, the coordinator will provide sales support and customer service, acting as a liaison between internal teams and external customers. Key responsibilities also include managing customer rate inquiries and service requirements, resolving rate-related discrepancies, and updating and maintaining customer quotations and internal pricing systems.

Requirements

Formal Academic Training in related field of study from two-year college or technical school or 2 to four years related experience and/or training; or equivalent combination of education and experience.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Ability to create spreadsheets/matrix to interpret data.

Nice To Haves

Experience in a similar position with a freight forwarder.

Responsibilities

Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints specializing in Sea Export Pricing.
Meet with, maintain, and assist management with strong rapport with customers and ocean carrier representatives.
Ensure business relationships and services levels are maintained with customers and vendors.
Participate in various customer/vendor appreciation events (including meetings, luncheons, etc.) to assist in the retention of current customer base and vendor partnership.
Assist with the negotiation of favorable pricing and other conditions (free times, validity period surcharges, handling fees credit terms, etc.) with shipping lines and/or Ocean colleagues.
Assist with providing volume forecasts, securing allocations with carriers, monitoring rate levels and space situation for the Canadian operation.
Assist with the development and defining of appropriate price guidelines and bid strategies, maintain and update all tariffs/customer quotations.
Ensure accurate filing system(s) are maintained.
Prepare various reports, Excel spreadsheets/matrix to analyze KWEC’s rates as they compare to competitors and marked activities. Audit reports as required.
Support Sales and Operations Team and assist with effective price reviews on large and/or new opportunities.
Keep updated on all trades and current market conditions.
Maintain product knowledge and regularly monitor industry-pricing practices, particularly for major competitors and distributors.
Assist the division/department manager in the effective maintenance of the companies ISO Policies.
Comply with all safety policies, practices and procedures.
Report all unsafe activities to Management and/or Human Resources.
Provide back up support within department during busy periods, vacations and unexpected employee absences.
Participate in proactive team efforts to achieve departmental and company goals.
Model best practices and contribute to team development through the sharing of knowledge and expertise.
Perform all other job-related duties as required by management.