Pricing Director

ServiceNowSan Diego, CA
$165,600 - $289,800Hybrid

About The Position

The Monetization Strategy Director will be a trusted advisor and thought leader for the CRM and Industry Workflow to drive impactful monetization strategies from idea to execution.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 3+ years of developing and executing product pricing and packaging strategy initiatives for software businesses
  • 8+ years of experience in enterprise technology industry across strategic planning, pricing, product management / strategy, and/or management consulting
  • Experience structuring and guiding analysis and extracting insights to inform decisions
  • Experience facilitating pricing research including conjoint and other direct pricing studies
  • Strong communication and presentation skills that can be tailored to senior executive level as well as line management

Responsibilities

  • Determine, support, and execute monetization strategies for ongoing and new innovations across ServiceNow’s product portfolio
  • Drive prioritization and clarity of pricing and packaging strategies across Business Units
  • Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap
  • Prepare product leaders for the Pricing Committee approval reviews with pricing proposals that are robust
  • Provide key monetization strategy inputs into Business Unit 3-year strategic plans, ensuring interlock with product strategies
  • Drive strategic pricing analytics and insights from data and market analyses
  • Lead customer/market studies around feature value, packaging and pricing
  • Transform key insights into actionable recommendations and communicate findings to cross-functional stakeholders and senior executive leadership

Benefits

  • equity
  • variable/incentive compensation
  • health plans
  • flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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