Price File Manager

Good Food Holdings Companies • Portland, OR

14h

About The Position

Coordinates Price File department operations and work, including the production and maintenance of store pricing and signage. Provides exceptional customer service and contributes to a positive and collaborative team environment. This is a management / leadership position. You are responsible for providing leadership in line with company values of equity, inclusiveness, and promoting a positive and progressive work environment in alignment with our company mission, vision, values and policies.

Requirements

• As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff. Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates a pro-active approach in resolving staff issues and conflicts. Demonstrates ability to adapt approach to different learning styles among staff.
• Previous customer service, food service, retail or grocery experience required.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Skills to work with a high degree of accuracy.
• Skills to train, coach and hold staff accountable.
• Skills to plan, prioritize and delegate work.
• Basic to intermediate math and computation skills required.
• Skills to read, understand and follow through on verbal and written instructions.
• Intermediate to advanced level proficiency with MS Office with skills to learn new software and technology.

Nice To Haves

• Knowledge of retail pricing operations, graphic design, file maintenance or sign making experience preferred.
• Previous supervisory or management experience highly preferred.
• Working knowledge with POS, inventory, pricing or sign making programs or other retail specific software preferred.

Responsibilities

• Manages and provides oversight to all areas of the department. Assesses, prioritizes and delegates tasks and production.
• Creates and hangs shelf signs and tags for all departments, including UPC, PLU, special pricing, price changes, and add/drops.
• Maintains awareness of and plans for signage needs for weekly ads, promotions, events and holidays.
• Maintains accurate pricing and signage that meet merchandising standards.
• Partners with Promotions Manager to maintain current promotional signage throughout the store.
• Responds to technical issues leveraging knowledge, experience and resources.
• Troubleshoots or seeks solutions to programming, pricing and signage issues.
• Develops and maintains systems for sign requests.
• Maintains good working relationships with store staff, marketing and merchandising teams, computer/register support and vendors.
• Works collaboratively with other departments in the store to meet store merchandising standards.
• Maintains the organization and cleanliness of the price file work areas.
• Handles damaged and spoiled product according to company policy.
• Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store.
• Delivers exceptional service and demonstrates friendly and attentive behaviors with internal and external customers.
• Engages internal and external customers in a friendly manner, shares information, assists in locating resources, and seeks opportunities to enhance the customer experience.
• Ensures that department adheres to company invoice, credit, transfers and inventory procedures.
• Coaches department to maintain appropriate, accurate and organized inventory and back stock. Handles damaged and spoiled product according to company policy.
• Leverages resources and labor to maximize efficiency, without compromising quality and service standards.
• Manages and provides oversight to all areas of the department. Directly manages all department staff, including performance management and review writing, scheduling, and providing ongoing training, coaching, development and feedback. Assesses, prioritizes and delegates tasks and production.
• Demonstrates an understanding of basic Human Resources concepts; works with resources at store level to increase knowledge. Establishes and maintains effective verbal and written communication systems.

Benefits

• All staff have access to our Employee Assistance Program (EAP) and our 30% staff shopping discount.
• Full-time, regular-status staff that regularly work 24 hours or more per week and have worked for 60 days are eligible for medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits.
• Full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years of age may participate in the 401(k) program.
• Employees begin accruing PTO on their first day of employment; the amount they accrue depends on hours worked and tenure.
• Staff may be eligible for paid holidays, depending on schedule and tenure.
• Additional benefits include supplemental leave pay (such as parental or bereavement), a store incentive program based on financial & operational goals, paid time for volunteering at a 501(c)3 non-profit, discounts on some forms of public transportation, adoption assistance, and up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees