Preview Worker, SF
About The Position
Bonhams is seeking a Preview Worker to assist customers in examining items during preview days and special events. This role involves calling Appraisers/Specialists as required, assisting with merchandise pick-up following an auction, and supporting various departments with auction-related administrative tasks. The Preview Worker will be responsible for assisting clients viewing auction items, answering general non-technical questions, providing quality customer service, and calling specialists for technical information. The role also includes assisting in preventing theft by following security procedures, delivering lots to customers, and assisting in general department administration, including unpacking and packing boxes, setting up sales, polishing silver, and calling department lists to remind customers of upcoming previews. Other duties may be assigned by the manager.
Requirements
- Excellent communication (written and spoken) and interpersonal skills.
- Excellent customer services skills and desire to work with the public.
- Enthusiastic and calm under pressure, with a common sense approach.
- Committed, reliable and capable of working well as part of a team.
- Fluency in English necessary.
- Ability and willingness to be flexible with working hours.
- Business attire required.
- Interest in Jewelry, Fine Art, Antiques, and Collectibles.
- Ability to stand and walk for extended periods of time.
- Ability to accurately follow detailed instructions.
- Must be multi-functional and able to shift priorities quickly and easily.
Responsibilities
- Assist clients viewing auctions items inside and outside of display cases.
- Answer general non-technical questions (sale dates, times, etc.).
- Provide quality customer service.
- Call specialists as needed for technical information and/or specific inquiries on property.
- Assist in preventing theft by following security procedures.
- Deliver lots to customers as indicated on collection slip; obtain signatures; file collection slips appropriately.
- Answer general questions.
- Assist in preventing theft by following security procedures.
- Assisting in general department administration where necessary.
- Unpack and pack boxes.
- Help set-up sales.
- Polish silver.
- Calling department lists to remind customers of upcoming previews.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
