PREVENTION CASE MANAGER - TC FF

The House of The Good Shepherd•Watertown, NY

4d•$26 - $26

About The Position

The Prevention Case Manager assists with implementing individualized family service plans and facilitates productive working relationships among families, agency personnel, and other service providers. The position is contracted through the Department of Social Services and manages all aspects of cases, specifically Article 10 cases. The schedule is flexible and includes non-traditional working hours, with day-shift work and travel of up to 25%.

Requirements

Bachelor’s degree, preferably in human services or a related field.
At least one year of successful human services experience in a behavioral health setting; experience with Child Protective Services or other child welfare settings is preferred.
Commitment to following and embracing the Seven Commitments of the Sanctuary Model.
Knowledge of behavioral treatment, social skills, and age-appropriate developmental milestones of youth.
Ability to work with families in crisis to bring about positive outcomes.
Understanding of children’s basic needs and developmental issues in a way that promotes growth and respects individuality.
Strong written, verbal, and organizational skills.
Knowledge of documentation requirements of licensing and accrediting bodies.
Ability to form effective relationships with youth and families.
Ability to form collaborative working relationships with program staff, other agency staff, and staff from outside agencies such as the Department of Social Services.
Valid driver’s license.

Nice To Haves

Human services or related field bachelor’s degree preferred.
Experience working with Child Protective Services or in other child welfare settings preferred.

Responsibilities

Implement family treatment plans by providing in-home services and casework contacts, including child-care behavior management.
Provide 24-hour on-call crisis intervention for families.
Help families identify and obtain clinical, recreational, financial, medical, and other support services that integrate them with community-based supports in accordance with their treatment plans.
Monitor school attendance and performance for each child on the caseload in accordance with Department of Social Services recommendations.
Accompany families to appointments and provide or arrange transportation when necessary.
Act as a liaison among parents and families, Family Court, Probation, school officials, agency personnel, and other service providers as appropriate.
Assume lead Case Manager responsibilities when indicated, including service-plan reviews, scheduling meetings, and coordinating services for family members in need.
Organize and/or actively participate in case conferences and case transfers.
Complete documentation in accordance with agency policy and procedure, including log entries, mileage, medical and incident reports, intake documents, plan amendments, affidavits, and court updates.
Attend agency in-service trainings, workshops, and seminars as appropriate or required by the supervisor.
Perform other associated tasks as deemed appropriate by the supervisor.
Participate in Quality Improvement training and actively contribute to the agency’s ongoing Quality Improvement Program.