PM Sales Representative

Marick Mechanical•Sioux Falls, SD

3d•Onsite

About The Position

The Preventative Maintenance Sales Representative develops recurring service agreement revenue by winning new commercial HVAC and refrigeration customers, growing existing accounts, and selling tailored preventative maintenance programs. The role helps customers reduce equipment downtime, improve energy efficiency, extend equipment life, and create predictable maintenance budgets. Its mission is to build a profitable, sustainable territory of recurring PM agreements through consistent prospecting, consultative selling, strong customer relationships, and coordination with service operations. This is an outside sales role focused on independently developing business opportunities and securing commercial preventative maintenance agreements. The employee customarily and regularly conducts sales activities away from Marick’s offices, including customer meetings, facility visits, prospecting, and contract negotiations at customer locations. The position also involves territory management, customer relationship development, and accountability for established sales and recurring revenue targets. Office-based reporting, CRM maintenance, proposal development, and administrative work support the employee’s outside sales efforts. The position is territory-based, with travel within the assigned territory. It reports to the Vice President of Sales. Compensation and incentive terms are established separately under approved company plans. The reporting title and assigned territory are subject to HR confirmation, and HR must confirm that actual duties and working practices support the stated Exempt – Outside Sales classification. Responsibilities may evolve based on business needs.

Requirements

At least 3 years of HVAC, refrigeration, facilities, construction, or industrial sales experience.
Valid driver’s license and ability to travel within the assigned territory.
Strong communication, presentation, consultative selling, and relationship-building skills.
Ability to perform facility assessments, interpret customer needs, and use CRM systems.

Nice To Haves

Commercial HVAC or refrigeration service sales experience.
Knowledge of RTUs, split systems, chillers, boilers, cooling towers, VAV systems, building automation, walk-in coolers and freezers, and refrigeration rack systems.

Responsibilities

Prospect commercial businesses through cold calls, referrals, networking, customer visits, and targeted outreach.
Develop relationships with facility managers, property managers, operations leaders, maintenance supervisors, plant managers, and business owners.
Qualify opportunities and convert prospects into recurring maintenance agreement customers.
Conduct facility surveys and equipment inventories, assessing condition, age, maintenance history, and operational risk.
Prepare and present tailored preventative maintenance proposals that communicate reliability, energy efficiency, equipment life, budget predictability, and avoided emergency costs.
Negotiate and close maintenance agreements in accordance with company pricing and approval processes.
Maintain customer relationships, proactively manage renewals, and support customer satisfaction.
Identify opportunities involving repairs, equipment replacements, retrofits, controls upgrades, indoor air quality, and refrigeration modernization.
Partner with service operations to resolve customer concerns and support continuity of service.
Maintain a qualified, up-to-date CRM pipeline; document customer activity daily and maintain accurate forecasts.
Schedule customer appointments, facility surveys, follow-ups, and account reviews.
Develop and execute a territory growth plan, and regularly review pipeline conversion and margin performance.
Work with service managers and technicians to identify customer needs and service deficiencies.
Coordinate proposals, contract documentation, and accurate sales-to-operations handoffs.
Support onboarding of new preventative maintenance agreement customers following contract award.
Independently develop new business opportunities, solicit prospective customers, and secure commercial preventative maintenance service agreements through regular sales activity away from company offices.