Prevailing Wage Concierge - The Riverie

Greystar•New York, NY

1d•$21 - $23•Onsite

About The Position

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. This position will primarily be responsible for overseeing the day-to-day operations of the package room, including receiving, organizing, tracking, and distributing resident packages. The team member will ensure packages are stored accurately and efficiently, maintain an organized and clean package room, assist residents with package retrieval, and help resolve package-related concerns. While additional front desk and operational responsibilities may be assigned as needed, package management will be a primary focus of this role.

Requirements

The hourly range for this position is $21.00- $23.00.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Nice To Haves

Additional front desk and operational responsibilities may be assigned as needed.

Responsibilities

Overseeing the day-to-day operations of the package room, including receiving, organizing, tracking, and distributing resident packages.
Ensuring packages are stored accurately and efficiently, maintaining an organized and clean package room.
Assisting residents with package retrieval and resolving package-related concerns.
Greeting prospects and residents as they enter the office/leasing area, and ensuring the comforts of prospects and visitors while they wait to speak with a team member.
Answering phone calls, routing all calls to the appropriate team member for assistance, and assisting with completed service request call backs as necessary.
Maintaining the guest suite schedule to ensure proper payment and cleanliness upon guest arrival.
Managing and coordinating the loading dock and/or elevator schedule for move-ins and move-outs.
Ensuring clubhouse amenities are in tour condition prior to leasing office opening each morning.
Managing all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Maintaining tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
Assisting the community team with scheduling, planning and organizing resident activities and programs.
Keeping detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents.
Maintaining relationships and contacts with concierge vendors.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Your birthday off after 1 year of service!
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.