26-17 Pretrial Services Technician

United States District Court, Eastern District of Michigan•Detroit, MI

2d•Hybrid

About The Position

The Pretrial Services Technician provides specialized technical, administrative, and case management support to pretrial services officers, officer assistants and other members of the court unit. This includes assisting during bond and supervision related investigations, urinalysis testing, gathering arrest and related criminal history information, assisting with collateral contacts and investigations with community agencies. This includes assisting with data entry and database searches including ATLAS, NCIC, OTIS, Accurint and those available on the Internet. The Pretrial Services Technician will also assist with administrative support periodically reviewing the status of inactive cases, serve as back-up reception and general clerical duties. Work is generally performed in an office setting, where persons with violent backgrounds may be present. Light lifting of boxes of case records and office supplies is required. Occasional travel within and outside of the district may be required. The work may require occasional work outside the normal Court hours. The Pretrial Ser vices Technician may be permitted to telework pursuant to the agency’s telework policy.

Requirements

High school graduation or equivalent with a minimum of one year of specialized experience.
Two years of specialized experience is required for placement above the minimum.
Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.
Be mature, responsible, and poised.
Possess tact, diplomacy, good judgment, analytical skills, initiative, and excellent customer service skills.
Possess strong verbal and written communication skills and be computer literate, including proficiency in Word, Excel spreadsheets, Adobe Acrobat, and other basic computer software programs.
Demonstrate a team attitude, attention to detail and a willingness to adapt to a changing work environment are essential to maintain the Court's quality standards.
Demonstrate commitment to public service.
Understand and abide by the rules, policies, and regulations of the Pretrial Services Agency and the Court.

Nice To Haves

Completion of a bachelor’s degree from an accredited college or university in such fields as criminal justice, criminology, psychology, sociology, human relations, business, or public administration.
Highly proficient in Microsoft Office Suite.
Experience in data entry and providing administrative support in an office setting.
Experience providing face-to-face customer service in an office setting.

Responsibilities

Assist pretrial officers in obtaining verifiable and supportable documentation during bond investigations.
Process record checks through local and national databases, including those designed to provide arrest, financial, location and background information.
Gather criminal history records and enter data into a computerized data system.
Conduct inquiries with collateral agencies to verify defendant's background information.
Assist with notification of drug testing results and enter into a computerized data system.
Mail/transport drug tests and materials to laboratories for confirmation.
Draft, format and edit status and/or compliance reports for officers/assistants to submit to the court.
Assist with responses to collateral requests for criminal history information.
Process periodic record checks on caseloads, including inactive supervision cases.
Update information in the agencies' Automated Case Tracking System (PACTS).
Assist with general office coverage duties such as, but not limited to, reception duties and general clerical work.
Participates in ongoing training and development programs.
Perform other duties as assigned.