President, Long Island PCS Division

Always Compassionate Health•Melville, NY

4d•Onsite

About The Position

This role is responsible for overseeing the operations, growth, and management of home care services within the Long Island Region. The position requires a blend of operational leadership and business development, with expectations to grow the region's census, develop referral relationships, and identify new market opportunities while maintaining high-quality service delivery and operational discipline.

Requirements

Bachelor's degree in business, healthcare administration, or a related field.
Demonstrated track record in business development, census growth, or referral relationship management in a home care or healthcare setting strongly preferred.
Advanced proficiency in MS Office (particularly Excel); experience with EHR/scheduling platforms and databases.
Strong analytical and problem-solving skills with the ability to translate data into operational and sales decisions.
Ability to manage and prioritize multiple initiatives in a fast-paced environment with competing priorities.
High attention to detail and strong communication skills across all levels of staff and external stakeholders.
Ability to interact with senior leadership and represent the organization externally with professionalism and credibility.
Ability to handle multiple tasks.
Ability to problem solve.
Computer literate in fiscal management and other database programs.
Demonstrate trustworthiness and discrete disposition in carrying out regulatory tasks.
Excellent written and oral communication skills.
Possess excellent interpersonal skills and ability to work well with others.

Nice To Haves

Demonstrated track record in business development, census growth, or referral relationship management in a home care or healthcare setting

Responsibilities

Oversee and manage the delivery of home care services within the Long Island Region, ensuring consistent quality, staffing adequacy, and client satisfaction.
Monitor and evaluate service quality through regular audits, performance metrics, and improvement initiatives to enhance patient outcomes and satisfaction.
Ensure all home care operations comply with relevant laws, regulations, and accreditation standards, maintaining proper documentation and reporting.
Identify operational inefficiencies and implement initiatives to streamline workflows and optimize resource utilization.
Own the region's census growth targets — actively developing and executing a referral outreach strategy across hospitals, rehab facilities, discharge planners, physicians, and community organizations.
Build and maintain relationships with key referral sources, healthcare professionals, and community partners to drive consistent new case intake and expand the region's market presence.
Analyze local market trends, competitive landscape, and unmet service needs to identify growth opportunities and inform strategic planning.
Represent the organization at community events, healthcare networking functions, and industry forums to raise regional brand awareness and develop new business pipelines.
Collaborate with internal marketing and intake teams to ensure referral activity converts efficiently to admitted cases.
Track and report on census growth, referral source performance, and business development activity on a regular basis to senior leadership.
Manage a team of home care managers, coordinators, and staff, providing guidance, training, and support to ensure effective operations and adherence to organizational policies.
Foster a performance culture that values both clinical quality and growth accountability.
Monitor the financial performance of regional home care operations, including budgeting, resource allocation, and cost control, to ensure financial sustainability.
Manage regional P&L with an eye toward both cost discipline and revenue growth through census expansion and service mix optimization.
Develop and implement regional strategic plans aligned with organizational goals, incorporating market analysis, growth targets, and service delivery objectives.