Preservice Scheduling Specialist Full Time

Trinity Health • Mishawaka, IN

7h

About The Position

Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service. Begins the overall patient experience & initiate the billing process for any services provided by the hospital. Specialist II must possess a comprehensive knowledge of multiple scheduling systems & have demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five plus (5) years of scheduling experience in an acute care setting. Schedules complex facility based ancillary testing across multiple facilities/states. Ability to schedule for multiple facility with significant variants in protocols.

Requirements

• High School Diploma or equivalent
• Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access
• National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire
• Proficient in the use of Patient Registration/Patient Accounting systems & related software systems

Nice To Haves

• Associates Degree
• Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting
• Experience in complex facility based ancillary testing across multiple facilities/states
• Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures

Responsibilities

• Pre-registration
• Scheduling
• Electronically verifying insurance eligibility
• Accurately identifying and collecting patient financial responsibility
• Handling complex scheduled events, including high dollar testing, associated studies, and those with study-specific instructions
• Communicating effectively to service delivery areas to maximize patient flow and customer service
• Initiating the billing process for any services provided by the hospital
• Scheduling complex facility-based ancillary testing across multiple facilities/states
• Scheduling for multiple facilities with significant variants in protocols

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees