Presentation Associate

RR Donnelley • Columbus, OH

8h • $22 - $31 • Hybrid

About The Position

The Presentation Associate position is responsible for providing presentation services for our clients (financial services/banking). This role involves utilizing appropriate logs and/or tracking software for all presentation work, thoroughly assessing job requests, and performing work in presentation design. This includes creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand, and handling intake and workflow coordination functions as needed, frequently using PowerPoint. The associate will use established procedures, standards, and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction, demonstrating proficiency in necessary equipment, technology, software, and hardware. Communication with team members, leads, supervisors, or clients regarding job or deadline concerns is essential, as is meeting contracted deadlines for service delivery. The role also includes troubleshooting basic software or hardware problems, fostering a proactive environment of continuous service enhancement and relationship building with the client, and performing Quality Assurance on own work and/or work of others as requested. Adherence to Williams Lea Tag policies, client policies, and cost-efficient use of equipment and supplies are also key responsibilities.

Requirements

• High school diploma or equivalent
• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on own work and/or work of others, as requested
• Adhere to Williams Lea Tag policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

Benefits

• medical
• dental
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED