Sr. Presentation Associate

RR Donnelley•Houston, TX

16h•Onsite

About The Position

The Senior Presentation Associate position is responsible for providing presentation services for our clients. This role involves utilizing appropriate logs and tracking software, thoroughly assessing job requests, and ensuring the appropriate completion of job tasks throughout the task lifecycle. The associate will perform work in presentation design, including creating pitch book materials, and will create, edit, and correct multiple document types to support the client’s brand. Key functions also include performing intake and workflow coordination, using established procedures, standards, and formats to complete presentation requests to client satisfaction, and demonstrating proficiency in using the necessary equipment, technology, software, and hardware. The role requires communication with team members, leads, supervisors, and clients regarding job or deadline concerns, meeting contracted deadlines, and performing quality assurance on own work and the work of others. Additionally, the associate will troubleshoot basic software or hardware problems, foster a proactive environment of continuous service enhancement, and build relationships with clients. Adherence to Williams Lea, RRD, and client policies is mandatory.

Requirements

High school diploma or equivalent
3+ years’ experience creating and editing branded PowerPoint presentations, preferably in a legal, banking or large corporate environment
Advanced skill in the use MS Office software (Excel, PowerPoint, Word)
Adept with other software programs for editing and/or creating documents; specifically, Adobe PDF & Adobe Creative Suite (Illustrator, Photoshop)
Knowledge of mapping software (MapInfo, QGIS, ArcGIS, etc.)
Strong attention to detail
Able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet tight deadlines
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate with clients professionally (e-mail, phone, Microsoft Teams)
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

Utilize appropriate logs and tracking software for all presentation work
Thoroughly assess job requests
Ensure appropriate completion of job tasks throughout task lifecycle
Perform work in presentation design, including, but not limited to creating pitch books materials
Create, edit, and correct multiple document types to support the client’s brand
Perform intake and workflow coordination functions
Use established procedures, standards and formats to complete presentation requests to client satisfaction
Demonstrate proficiency in using the equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, leads, supervisors and clients on job or deadline concerns
Meet contracted deadlines for service delivery to clients
Perform quality assurance on own work and the work of others
Troubleshoot basic software or hardware problems
Foster a proactive environment of continuous service enhancement and relationship building with clients
Adhere to Williams Lea, RRD and client policies