Presell Delivery Driver

Community Coffee•Lake Charles, LA

13d•Onsite

About The Position

As a Presell Service Representative, you will represent and promote Community Coffee’s premium brand by delivering products and providing outstanding service to our existing customers. This role plays a key part in driving route profitability and customer satisfaction. At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Requirements

High school diploma or equivalent required.
Passing score on aptitude test required in lieu of high school diploma or equivalent.
Minimum of one year of customer service or sales experience.
Must be at least 21 years old.
Valid driver’s license required; CDL may be required depending on location.
Acceptable driving record.
DOT medical certification required.
Successful completion of pre-employment physical

Nice To Haves

Bachelor’s degree in a related field preferred.
Route sales and cold calling experience in a Direct Store Delivery (DSD) environment preferred.
Self-motivated with a strong sense of initiative
Exceptional customer service skills
Flexible and adaptable in a dynamic work environment

Responsibilities

Drive a company vehicle to deliver products, equipment, and supplies to customers.
Rotate and merchandise products for optimal accessibility and presentation.
Collect payments and make daily bank deposits.
Load and unload products and equipment, ensuring order accuracy.
Maintain and update delivery, sales, and deposit information using a handheld computer.
Clean and perform routine maintenance on company vehicles (e.g., washing, checking oil, fluids, and tire pressure).
Communicate effectively with Presell Representatives and managers via phone, email, text, or in person.
Resolve customer concerns related to products or equipment in a timely and professional manner.
Collect empty containers, expired, unsold, or damaged merchandise according to company procedures.
May be asked to perform additional duties as necessary