Presales Solutions Engineer - Security
About The Position
The Pre‑Sales Cybersecurity Solutions Engineer is a customer‑facing security professional who provides consultative technical support to customers and internal sales teams. This role focuses on designing, positioning, and articulating cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments. The ideal candidate combines strong technical depth with the ability to translate complex security concepts into clear, business‑relevant outcomes. This remote position may require periodic reporting to the office in Austin, Texas, based on business needs and as determined by SHI.
Requirements
- 3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture.
- Broad understanding of enterprise IT & OT environments, including on‑prem, cloud, and hybrid architectures.
- Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations.
- Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST).
- Experience supporting sales teams in a VAR, systems integrator, or technology provider environment.
- Strong presentation skills, including the ability to deliver live or virtual demonstrations.
- Excellent written and verbal communication skills.
- High attention to detail, organization, and follow‑up.
- Initiative to research, learn, and resolve problems with a positive, collaborative mindset.
- Exceptional relationship‑building skills and passion for technology.
- Strong documentation skills, including system and network diagrams and customer‑facing presentations.
- Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
- Strong technical identity governance and security knowledge, including but not limited to DLP, CASB, SWG, DSPM, USB control, file encryption, and ransomware recovery solutions. - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
- Expertise in mainstream technologies to include: Proofpoint, Mimecast, Abnormal, Rubrik, Varonis, Sentra, Cohesity, etc
Nice To Haves
- CISSP, CCSP, CISM, SSCP
- Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
- Relevant vendor or OEM cybersecurity technical or professional certifications
Responsibilities
- Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.
- Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
- Understands both IT & OT security environments and can Develop high‑level architectures, solution proposals, and supporting technical documentation.
- Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
- Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
- Support product demonstrations, whiteboard sessions, and technical briefings.
- Collaborate with technology partners and vendors to validate and refine proposed solutions.
- Assist with pre‑sales proof-of-concept (PoC) efforts to validate technical fitness and business value.
- Provide technical enablement and security-focused training to internal sales teams.
- Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
