Prepared Foods Clerk | 25 hrs | Availability Required 6 am to 9 pm

New Seasons Market•Portland, OR

2d•Onsite

About The Position

Prepares, stocks, weighs and packages Prepared Foods products. Provides exceptional customer service and contributes to a positive and collaborative team environment. This role involves engaging customers, working a flexible schedule, and demonstrating a solutions-oriented approach. It also requires cooperation with team members, a commitment to diversity and inclusion, and adherence to company values and sustainability programs. The clerk must follow safety policies, maintain cleanliness, and use sound judgment in all tasks and interactions.

Requirements

Must complete and maintain any required food and work safety trainings/certifications.
Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs.
Demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values.
Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
Responds to feedback in order to improve performance.
Conserves company resources.
Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment.
Informs store/department management of any problems.
Observes all company rules and policies.
Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift.
Medium means the worker can occasionally (1 – 33%) lift 50 pounds and can lift or carry objects weighing up to 25 pounds frequently (34 – 66%).

Nice To Haves

Previous customer service, food service, retail or grocery experience preferred.
Knowledge of retail grocery Prepared Foods, Deli or food production department and / or similar restaurant, café or food industry experience preferred.
Demonstrates familiarity with products in department and general understanding of culinary terminology, product labelling and common dietary restrictions, with willingness to continue learning.

Responsibilities

Prepares Prepared Foods department for store opening and closing.
Assists customers with product selection, shares product knowledge, and makes recommendations.
Prepares, cuts, wraps, weighs, tares, prices, and presents Prepared Foods department products.
Stocks and maintains Prepared Foods cases and stations.
Processes customers’ made-to-order items accurately and expeditiously.
Assists with food preparation and production.
Completes customer special orders thoroughly and provides follow-through.
Stocks, rotates, and faces products with attention to product quality and expiration dates.
Receives and unloads merchandise; checks quality, count, and condition.
Communicates any issues to management and the merchandising team.
Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
Maintains accurate pricing and signage that meet merchandising standards.
Understands and complies with specific shift guidelines, tasks, and responsibilities.
Maintains awareness of current ads, promotions, holidays, and events.
Handles damaged and spoiled product according to company policy.
Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may have an adverse effect on the store.