Prepared Foods Assistant Manager FoH

Community Food Coop•Bellingham, WA

3h•$26 - $28•Onsite

About The Position

The FOH Assistant Manager oversees front-of-house operations and provides direct supervision to Shift Leaders and FOH staff. This role ensures strong daily execution by setting expectations, and maintaining high standards for customer service, food quality, and team performance. The Assistant Manager is responsible for training and developing staff and shift leaders, monitoring shift effectiveness, and ensuring consistent communication, staffing, and operational alignment across all shifts.

Requirements

Strong ability to organize, delegate, and prioritize in a fast-paced environment
Effective communication and team leadership skills
Ability to stay calm under pressure and problem-solve in real time
Working knowledge of food safety and sanitation practices
Commitment to teamwork, accountability, and customer service excellence
Ability to confidently direct others’ work, provide constructive feedback, and uphold standards in a collaborative and professional manner
Demonstrated reliability and consistency in attendance, with the ability to meet scheduling requirements

Nice To Haves

Previous experience in a food service or prepared foods environment preferred, including experience supporting or guiding team workflow

Responsibilities

Supervise daily FOH activities, including stocking, merchandising, and display presentation
Ensure Shift Leaders are effectively prioritizing work, delegating tasks, and maintaining operational standards during their shifts
Ensure the hot bar and other prepared food offerings are stocked, fresh, and visually appealing
Monitor customer-facing areas for cleanliness, organization, and accessibility
Create, implement, and maintain daily task lists for FOH staff to support efficient operations.
Develop and lead training programs for new and existing FOH staff, focusing on customer service and operational procedures
Supervise FOH staff, providing training, scheduling, and performance feedback.
Ensure all FOH employees maintain valid food worker cards and comply with food safety standards
Provide guidance, support, and performance feedback to Shift Leaders to ensure effective shift execution and leadership consistency
Ensure staff provide friendly, knowledgeable, and efficient service to customers
Address and resolve customer inquiries, concerns, and complaints promptly
Collaborate with BOH to communicate customer feedback and address product-related questions
Maintain compliance with health, safety, and food handling standards in all customer-facing areas
Conduct regular checks of FOH areas for cleanliness and adherence to department standards
Work closely with the BOH Assistant Manager to ensure seamless operations between FOH and BOH
Serve as the primary point of support and escalation for Shift Leaders during FOH operations
Communicate operational updates and staffing needs to the Prepared Foods Manager
Provide feedback on FOH product performance to support inventory and production planning