Prepared Food Department Manager

Butterfield Market•New York, NY

18h•Onsite

About The Position

The Prepared Food Department Manager oversees daily operations of the prepared foods department, ensuring it is fully stocked, merchandised, and meets all food safety and customer service standards. This role involves team leadership, inventory and financial management, and driving department performance. The manager is responsible for maintaining budget, labor, and profitability goals while modeling company values and ensuring a positive work environment.

Requirements

Minimum 2–3 years of experience in prepared foods, food service, grocery retail, or a related environment.
Strong knowledge of food safety, sanitation, and inventory management practices.
Excellent communication, leadership, and organizational skills.
Basic computer proficiency.
Ability to work in a fast-paced environment.
Ability to regularly lift and carry up to 50 pounds.
Ability to bend, reach, squat, twist, and perform repetitive motions.
Ability to maintain regular and reliable attendance.

Nice To Haves

Previous supervisory or management experience preferred.

Responsibilities

Oversees daily department operations, ensuring displays, cases, and offerings are fully stocked and merchandised.
Maintains inventory levels through ordering, receiving, and product rotation using FIFO standards.
Conducts quality checks and maintains organized storage and back-stock areas.
Schedules staff weekly, plans shift assignments, and delegates responsibilities.
Trains, coaches, and develops team members on customer service, food safety, and department procedures.
Supports onboarding, performance management, and employee development initiatives.
Places and manages department orders and inventory levels.
Participates in inventory counts and audits.
Monitors shrinkage, spoilage, waste, and department profitability.
Maintains compliance with health regulations, company policies, and SOPs.
Ensures sanitation standards and Department of Health requirements are met.
Serves as a knowledgeable resource on Butterfield products and prepared foods.
Resolves customer concerns and ensures a positive customer experience.
Reviews department performance metrics and identifies opportunities to improve sales, productivity, product quality, and operational efficiency.
Conducts performance discussions, performance reviews, coaching conversations, and corrective actions in partnership with Store Management.
Models Butterfield Market's values and service standards while maintaining a positive and professional work environment.
Ensures department coverage during peak business periods and proactively adjusts staffing based on business needs.
Manages department labor hours in accordance with budget expectations and business needs.
Monitors department sales, gross margin, waste, and shrinkage performance.