Prep Cook - Plum Market (5)

Retail and Dining PositionsRomulus, MI
Onsite

About The Position

This role involves preparing food products according to recipes and procedures, collaborating in a team environment, and maintaining a clean and safe workspace. The position requires excellent customer service skills, the ability to work various shifts, and proficiency in basic math and communication.

Requirements

  • Ability to work various shifts in a 7/365 team-oriented environment.
  • Excellent customer service skills and an ability to communicate effectively, in English.
  • Self-motivated, leadership and organizational skills.
  • Positive interpersonal skills.
  • Self-starter able to prioritize and handle various tasks simultaneously.
  • Ability to adapt to changing priorities and unexpected situations.
  • Proficiency required in reading, writing, and mathematics, in English.
  • Ability to lift a minimum of 25 lbs.
  • perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
  • Standing for long periods of time and the ability to work in an environment with varying temperatures.

Responsibilities

  • Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
  • Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
  • Knowledgeable and enthusiastic about the restaurant's menu and products.
  • Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
  • Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Assist with new team member training by positively reinforcing successful performance and helping as needed.
  • Support other areas of the restaurant as requested, such as stock work and clean up.
  • Maintain a clean organized work environment that is free of safety hazards.
  • Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
  • Be compliant with all local, state, federal laws and regulation including those relating to food safety.
  • Adhere to Brand standards and systems.
  • Prepare all products following appropriate recipes and procedures.
  • Ability to take direction and collaborate in a team environment.
  • Other duties as assigned.

Benefits

  • Medical Benefits
  • Paid Time Off
  • Premium pay for Worked Holidays
  • 401K Program
  • Weekly Pay
  • On-line Learning system
  • Associate recognition Programs
  • Merchandise and dining discounts
  • Transportation and parking space assistance
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