Prep Cook | Chick Fil A (8)

Retail and Dining Positions•Romulus, MI

About The Position

The Prep Cook prepares food according to recipes and product directions, maintaining complete recipe adherence and following food-safety, sanitation, operational, and guest-satisfaction standards. The role supports a courteous, friendly, and efficient guest experience and upholds the company’s TRIFIC values: Trust, Respect, Integrity, First-Class, Innovation, and Commitment. Team members are expected to maintain a professional appearance, contribute to a safe and respectful workplace, and work effectively in a fast-paced restaurant environment. The position requires at least one year of closely related cooking experience and a state-required ServeSafe certification or equivalent. A high school diploma or GED is required. The listed schedule is Monday, Tuesday, Thursday, and Friday from 2:30 p.m. to 11:00 p.m.; Sunday, Wednesday, and Saturday are off. The role may require flexibility to work nights, weekends, and holidays. Physical demands include lifting at least 50 pounds, standing for long periods, and performing tasks such as bending, reaching, gripping, climbing a ladder, and walking long distances. The work environment may involve high heat, steam, and varying odors.

Requirements

At least one year of closely related cooking experience.
ServeSafe certification or equivalent certification required by the state.
High school diploma or GED.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with guests.
Ability to work various shifts in a team-oriented, year-round environment, including nights, weekends, and holidays.
Excellent customer service skills and ability to communicate effectively in English.
Ability to read, write, and perform mathematics in English.
Self-starter with the ability to prioritize and handle multiple tasks simultaneously.
Ability to lift at least 50 pounds and to stand, bend, reach, grip, climb a ladder, and walk long distances.
Ability to stand for long periods and work in conditions involving high heat, steam, and varying odors.
Ability to use knives, slicers, and kitchen equipment efficiently and safely.

Nice To Haves

Experience in a high-volume or fast-casual dining restaurant environment is preferred.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members while upholding company service standards and values.
Prepare, season, cook, taste, carve, portion, and serve food according to recipes and product directions.
Follow production prep lists and maintain accurate records; requisition supplies and equipment as needed.
Use knives, slicers, and kitchen equipment efficiently and safely.
Wash, slice, and peel items listed for preparation.
Store prepared food safely and ensure it is properly date-labeled.
Follow brand standards for food safety, sanitation, operational excellence, and guest satisfaction, as well as applicable food-safety laws and regulations.
Restock kitchen supplies and food items needed for service.
Assist with ordering and planning food supplies as directed by a supervisor.
Report equipment repairs and maintenance needs to management.
Monitor food rotation, dating, and storage areas.
Maintain a clean, organized work area free of safety hazards.
Work effectively in a fast-paced environment, handle multiple tasks, and adapt to changing priorities and unexpected situations.
Perform other duties as assigned.