Prep Cook/Server

Northwestern Mutual•Milwaukee, WI

21h•$15 - $23•Onsite

About The Position

This role is for a Prep Cook/Server at Northwestern Mutual. The position involves working as part of a team to prepare various food items for cafeteria and catering services, ensuring adherence to safe food handling practices. The role requires effective communication with customers and flexibility to adapt to changing business needs. Quality, efficiency, and customer service are top priorities.

Requirements

High school diploma or equivalent.
Minimum of three years of food production experience.
Proven knowledge of and regular compliance with safe food handling standards.
Proven knowledge of weights and measures.
Ability to read, interpret, and translate recipes.
High degree of personal initiative and motivation.
Willingness to work as part of a team.
Ability to maintain a high level of organization while working quickly and productively.
Ability to perform the essential physical requirements of the job.

Responsibilities

Prepare a variety of salads, hot vegetables, condiments, and related menu items for cafeteria and catering services.
Assist with food preparation needs, including salads, condiments, fruit plates, vegetable plates, sliced meats, sandwiches, and preparation of raw ingredients.
Observe safe food handling practices, including washing produce, proper thawing of meats, sanitizing work surfaces, and thorough hand washing.
Support the menu management process, including ordering and inventory.
Respond to customer questions or concerns in an expedient and appropriate manner.
Review recipes, organize work for efficiency and food safety, and make recommendations for recipe adjustments.
Translate weights, measures, and volume as needed for recipe execution.
Assist chefs in food preparation, potentially including hot food preparation.
Weigh, measure, cut, slice, and safely use a variety of equipment.
Maintain accurate and complete labeling and date marking of products.
Maintain time and temperature records to ensure food safety.
Operate and clean equipment following safety guidelines, including the use of PPEs.
Provide feedback for recipe improvements.
Follow the ordering process as defined.
Assure accurate portions and monitor adequate records, including HACCP logs and usage reports.
Inventory food storage areas and assess leftovers.
Project ordering needs and quantities of all foods for timely preparation and efficient menu management.
Coordinate product distribution for various points of service, including other kitchen areas, salad bar, serving stations, and catered events.
Deliver on Restaurant Hospitality standards.
Communicate with customers and servers, providing information verbally regarding the menu, preparation methods, and services.
Respond to customer concerns with the aim of immediate resolution or corrective action.
Maintain professional communication with all colleagues.
Adjust work location, tasks, or assignments as needed to adapt to changes in business needs, customer demands, or staffing changes.
Assist with serving lunch as part of everyday duties.