Premium Suite Lead| Part-Time | Tyson Events Center

Oak View Group•Sioux City, IA

2d•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services. The Premium Suites Lead is responsible for overseeing the serving of guests in all premium and event spaces to include Luxury Suites and Ice Suites, as well as assisting in all Catering, Banquets, and Special Events areas at the other Sioux City venues. The Premium Suites Coordinator must be personable and able to work in an ever-changing fast-paced environment. The Premium Suites Coordinator will assist the Assistant General Manager with projects including training, inventory, cost controls, menu development, special events, and all other duties as assigned by the Assistant General Manager. This role pays an hourly rate of $16.75-$20.10 and is tips eligible.

Requirements

2-3 years’ experience working in a fast-paced restaurant or catering environment or applicable education.
High school diploma or GED.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Nice To Haves

Lead experience is preferred.

Responsibilities

Responsible for leading communication with clients and creating and maintaining relationships with clients
Responsible for the input of pre-orders, create and update BEOS
Work with Food and Beverage Management to place food and supply orders
Work with the Chef and Kitchen staff to create kitchen prep lists
Be the FOH point of contact for the Kitchen during event days
Responsible for leading the setup of food & beverage service areas within Premium spaces
Ensures all premium spaces are set according to set timelines
Responsible for ensuring quality and hospitality throughout all premium areas
Responsible for communication between counterparts of the department
Forward any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
Monitor and maintain food quality
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition
Have full knowledge of food and beverage menu items and accompaniments
Responsible for leading the service of beverages to guests, including alcoholic beverages.
Check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests
Lead the setup of premium/event functions, including linens, dishware, glassware, and silverware.
Maintains sanitation, health, and safety standards in work areas.
Show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to the start of the event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all Oak View Group policies and procedures.
Assists management team with projects including training, inventory, and special events.
All other duties as assigned by the managers and supervisors.