Premium Services Intern

THE KRAFT GROUP • Flower Mound, TX

1d • $15 - $20 • Onsite

About The Position

The Premium Services Intern plays a key role in supporting the Premium Services Food & Beverage department. This hands-on internship provides exposure to front-and back-of- house operations, event planning, and guest service for large-scale, high-profile events. This role directly supports the execution of premium experiences that help maintain Gillette Stadium’s esteemed reputation as a premier venue.

Requirements

• Bachelor’s degree or equal technical degree preferred.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio
• Strong verbal and written communication skills
• Ability to plan ahead, stay organized, and manage multiple tasks
• Team-oriented mindset with a strong customer service focus
• Ability to stand and walk for extended periods of time, bend and be able to lift 40 pounds.
• Must be able to climb a ladder.
• Must have a flexible schedule including nights, mornings, weekends, weekdays, and holidays.
• Must be able to handle stressful situations effectively and professionally.

Responsibilities

• Rotate through multiple functional areas within the Premium Services Food and Beverage department, including front-of-house operations, back-of-house support, event setup, and planning meetings.
• Attend and actively participate in departmental meetings to stay informed on projects, timelines, and operational priorities.
• Support day-to-day operational tasks between events to ensure event readiness and successful execution.
• Learn and assist with Banquet Event Orders (BEOs), gaining exposure to event preparation, coordination, and execution process.
• Assist with event planning activities, including scheduling, logistics, and coordination with internal teams and partners.
• Serve food and beverages during events with a strong focus on attention to detail, presentation, and guest satisfaction.
• Collaborate closely with the catering and service teams to ensure seamless service delivery and adherence to quality and service standards.
• Special projects and assignments as business dictates.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 251-500 employees