Premium Services & Catering Supervisor - Baxter Arena

ASM Global • Omaha, NE

10d • Onsite

About The Position

This role involves overseeing the daily operations of premium services and catering at Baxter Arena. The supervisor will manage part-time bar staff and nonprofit group members, ensuring venues are properly stocked and maintained according to safety and sanitation standards. A key aspect of the role is ensuring successful execution of catering events through excellent client and guest communication. The supervisor will also perform inventory counts, cleaning, and act as a team leader, serving as a liaison for the food and beverage management team.

Requirements

• High school diploma or equivalent.
• Must be at least 19 years of age in accordance with Nebraska state requirements for serving alcohol.
• Food Handler certification (or ability to obtain within 30 days of hire at employee expense, per Douglas County Health Department requirements).
• Strong customer service orientation.
• Excellent organizational and multitasking skills.
• High attention to detail.
• General knowledge of food and beverage operations, including alcohol service.
• Willingness to learn and train on new skills.
• Ability to delegate tasks effectively and communicate clearly.
• Proficiency in operating and training staff on point-of-sale systems and adhering to cash-handling procedures.
• Ability to maintain proper hygiene and adhere to dress code standards.
• Strong work ethic with a focus on guest satisfaction.
• Ability to work independently and complete tasks as assigned by the food and beverage management team.
• Ability to collaborate in a team environment across departments.
• Commitment to upholding corporate and organizational standards and values.

Nice To Haves

• Previous supervisory experience in the food and beverage industry preferred.

Responsibilities

• Oversee opening and closing duties of part-time bar staff and nonprofit group members.
• Ensure all venues are properly stocked with inventory for their respective locations.
• Maintain safe and sanitary work practices.
• Follow and enforce corporate and local guidelines for food and alcohol service standards.
• Ensure all catering events are executed successfully from setup to breakdown by providing excellent service and clear communication to clients and guests.
• Perform monthly inventory counts and routine cleaning responsibilities.
• Act as a team leader for part-time staff and nonprofit group members, serving as an extension of the food and beverage management team through effective and accurate communication.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED