RUNNER - Frontwave Arena

Compass Group•Oceanside, CA
•$17 - $21•Onsite

About The Position

The Premium Runner is responsible for timely, accurate delivery of food and beverage from the kitchen/pantry to assigned suites and in-seat guests. This role supports event set-up, service, and breakdown, maintains sanitation standards, and helps ensure an exceptional premium guest experience.

Requirements

  • Service-oriented with excellent communication and teamwork skills.
  • Strong time management; able to prioritize multiple runs in a fast-paced environment.
  • Working knowledge of menu items and ingredients; willing to learn rotating/seasonal offerings.
  • Comfort with basic technology (radios, tablets) and familiarity with POS/ticket systems (training provided).
  • Attention to detail for counts, labels, temperatures, and presentation standards.
  • Ability to adapt to changing event needs and guest requests professionally.
  • Must possess or be able to obtain a valid Food Handler Card (CA).
  • Must possess or be able to obtain California Responsible Beverage Service (RBS) permit.
  • Stand/walk for extended periods (6–10 hours); frequent pushing/pulling carts and climbing stairs/elevators.
  • Lift and carry up to 40 lbs frequently; push/pull up to 100 lbs on wheeled carts with assistance.

Nice To Haves

  • Prior hospitality/restaurant, catering, stadium/arena, runner, expediter, or barback experience.
  • Basic inventory/stocking experience a plus.

Responsibilities

  • Pick up food and beverage from kitchen/pantry and deliver to suites and in-seat guests with urgency and accuracy.
  • Verify order contents against BEOs/POS tickets; communicate substitutions or delays to suite server/host.
  • Maintain product integrity (temps, garnishes, presentation) and follow food safety/sanitation guidelines at all times.
  • Execute suite, pantry, and service area set-up/breakdown per standards and within timelines.
  • Maintain clean, organized prep, service, and back-of-house areas; manage trash/compost/recycling as assigned.
  • Replenish disposables, condiments, ice, and smallwares; restock during service and post-event.
  • Complete post-event inventories, transfers, and basic product counts; report variances.
  • Operate and care for equipment properly (carts, warmers, hot boxes, ice wells, radios).
  • Follow responsible alcohol service policies; escalate concerns to leadership.
  • Adhere to appearance/uniform standards; act with professionalism and a strong sense of urgency.
  • Provide proactive support to teammates and assist with other duties as assigned.

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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