Premium Operations Team Member

Live Nation Entertainment • Raleigh, NC

3d • Onsite

About The Position

The Premium Ops Team Member supports the Premium Team Manager with all responsibilities to ensure a smooth and elevated experience for premium guests. This hands-on role involves physical setup, maintenance, and communication duties, and requires working outdoors in varying and sometimes extreme weather conditions.

Requirements

• High School Diploma or equivalent
• Ability to lift a minimum 25lbs.
• Comfortable standing for long periods and working in extreme weather conditions (heat, cold, rain, etc.).
• Strong communication and teamwork skills.
• Availability to work evenings, weekends, and holidays as required by the event schedule.
• Possess a working knowledge of multiple trades, including HVAC, plumbing, electrical, painting, and general maintenance.

Nice To Haves

• Experience in event operations is a plus.

Responsibilities

• Assist the Premium Team Manager with operations and logistics, keeping clear lines of communication throughout.
• Power wash, blow, clean, and maintain the appearance and functionality of Premium Club (Backyard) and box areas.
• Clean and maintain tables, chairs, umbrellas, and other venue furnishings as needed.
• Some painting and staining will be required.
• Prepare all Premium areas to be guest-ready, consistently meeting cleanliness, safety, and presentation standards.
• Set up and prepare the Backyard to be show-ready, ensuring all spaces are visually appealing and functional. This could include power washing, blowing, and cleaning.
• Demonstrate strong attention to detail and organizational skills to maintain high venue standards.
• Perform physical duties including lifting (a minimum of 25 lbs), cleaning, and working outdoors for extended periods in varying weather conditions.
• Maintain the working order of all facilities in the Premium areas, club and Premium seat boxes.
• Assist in set up days prior to a show to ensure Premium spaces are show ready.
• Report to the venue on non-show days to support general upkeep and preparation.
• Ensure the Backyard and Premium Areas remain fully operational, well-maintained, and in excellent working order.
• Any other duties assigned by the Premium Team Manager

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED