Premium Operations Administrator

Arch Insurance Group Inc. • Kansas City, MO

2d • Hybrid

About The Position

The Premium Operations Administrator plays a key role in ensuring the accuracy, efficiency, and integrity of financial and operational processes related to insurance premium management. This position involves managing, tracking and processing premium data while leveraging automation tools and collaborating across departments to optimize workflows and support organizational goals. This will be a hybrid (3 days in office) role offered in Hunt Valley, MD or Kansas City, MO.

Requirements

• Bachelor's degree in finance, business, technology preferred
• Demonstrated experience with insurance, finance, or data operations preferred
• Demonstrated experience with automation tools
• Advanced Microsoft Excel skills (formulas, macros, etc.)
• Demonstrated ability to solve problems and multi-task with a high degree of speed, accuracy and efficiency
• Organized and detail oriented
• Must be a self-starter and demonstrate flexibility and adaptability
• High energy level and strong interpersonal skills
• Excellent communication and collaboration skills

Responsibilities

• Manage tracking, processing, and storage of insurance premium data files.
• Utilize and enhance automation tools to improve efficiency, accuracy, and scalability of premium operations workflow
• Research complicated premium files, identify data issues and communicate with the applicable internal/external party
• Partner with Product Development, Project Management, and other business units to develop, test, and implement new premium-related products, tools, and processes
• Coordinate with Underwriting and Account Management on policy issuance and invoice generation.
• Follow protocols to ensure compliance with internal and external audit and compliance requirements.
• Provide oversight and review of new client onboarding process.
• Develop and/or improve processes for situations/issues as they arise.
• Prepare regular and ad hoc reports to support financial analysis, performance tracking, and decision-making
• Provide training as needed for internal teams and external partners.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year
• 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance
• Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance
• Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees