Premium Manager - Simmons Bank Liberty Stadium

Salary•Memphis, TN

4d•Onsite

About The Position

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. We are seeking an experienced Premium Manager for Simmons Bank Liberty Stadium in Memphis, TN. Simmons Bank Liberty Stadium is a primary football and large-scale event stadium. The 58,325-seat venue is home to the University of Memphis Tigers football team, the AutoZone Liberty Bowl, and major outdoor concerts.

Requirements

Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
Minimum of 1-2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
Self starter who can work independently and on several tasks /projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.

Nice To Haves

Venue catering/concessions experience and multi-site experience preferred
Experience across a broad range of premium dining styles: buffets, premium presentations and action stations, plated meals, ala carte service and table side preparations.

Responsibilities

Oversee daily operations across multiple premium clubs, ensuring consistent execution of service standards, food and beverage quality, and guest experience.
Coordinate staffing and scheduling across clubs to ensure optimal coverage and performance during events and non-event days.
Lead and mentor club supervisors and team members, fostering a culture of hospitality, accountability, and continuous improvement.
Serve as the primary point of contact for premium club operations, collaborating with internal departments such as Culinary, Catering, Event Services, and Facilities to ensure seamless execution.
Monitor and manage inventory, labor, and expenses across all assigned clubs, ensuring alignment with budgetary goals and operational efficiency.
Ensure compliance with health and safety regulations, food handling standards, and company policies across all premium venues.
Collaborate with the Director of Premium and fellow Premium Managers to align strategies, share best practices, and contribute to overall departmental success.