Premium Events Manager, Chaifetz Arena

Delaware North • Saint Louis, MO

51d • Onsite

About The Position

Delaware North Sportservice is seeking an experienced Premium Events Manager to join our team at Chaifetz Arena in Saint Louis, Missouri. In this role you will manage premium dining within the arena as well as catered events. The ideal candidate is a polished, hands-on hospitality professional with experience delivering exceptional guest service across premium spaces within high-volume sports or entertainment venues. If you are passionate about creating memorable guest experiences, while driving operational excellence, apply now.

Requirements

• Minimum three years of experience in premium hospitality environments, preferably in sports or entertainment venues or catering environments
• Strong food knowledge with a variety of menus and previous experience supervising service team members required
• Ability to communicate through oral and written skills with staff
• Ability to work nights, weekends, holidays, and major events as required

Nice To Haves

• Polished, hands-on hospitality professional with experience delivering exceptional guest service across premium spaces within high-volume sports or entertainment venues.

Responsibilities

• Hire, develop, and manage effective teams, ensuring flawless execution and exceptional guest experiences
• Schedule, coordinate and supervise premium service team members and operations on event days
• Maintain exceptional standards for cleanliness, presentation, service flow, and product quality
• Build strong relationships with premium guests, partners, and internal stakeholders while handling guest concerns with professionalism and discretion
• Assist in developing and executing operational strategies, procedures, menus, and control policies that elevate service standards and accountability of staff
• Ensure compliance with all company standards and federal, state and local regulations

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed