Premium Audit Technician

CNA Insurance•Lake Mary, FL

4d•Hybrid

About The Position

Under general supervision, this role reviews and reconciles the consistency, completeness, and mathematical accuracy of complex premium audits by comparing findings with applications, endorsements, and renewals. CNA strives to create a culture where employees know they matter and are part of something important, ensuring their abilities are used to their fullest potential. CNA also offers a comprehensive and competitive benefits package to support employee wellbeing.

Requirements

Solid knowledge of the insurance industry with an understanding of all lines of business.
In-depth understanding of policy language and documentation.
Good organizational skills and the ability to prioritize multiple tasks.
Strong attention to detail with the ability to work well under pressure situations.
Good interpersonal and communication skills.
In-depth knowledge of Microsoft Office Suite as well as other business-related software.
Associate's degree or equivalent experience.
Typically a minimum of three year's related work experience.

Responsibilities

Sets up and maintains interim and RM premium audit files for complex premium audits in accordance with internal operating procedures.
Compares and checks information supplied by premium auditors from the field for consistency, completeness, and mathematical accuracy.
Reviews and processes appropriate information records and works with auditors to ensure accuracy.
Performs advanced policy calculations.
Coordinates with customers and underwriting, when necessary, for additional information.
Responds to and resolves external customer inquiries.
Provides data input into insurance systems accurately.
Provides training expertise and feedback to Premium Audit Technicians.
Researches Audit Status Report to clear older expired policies that need to be billed.
Endorses added states to policy before billing final audit.
Reports to Audit endorsement team Additional/Return premium information in accordance with internal procedures.
Respond or initiate Large AP emails so that current term policy can be endorsed.
Verify Automation reports for WC rating errors and clears errors.
Maintains accuracy of reporting system (JAMS- i.e. close out audits when completed with estimated and actual premiums).