Premium Audit Technical Specialist

Brotherhood Mutual Insurance Company•Fort Wayne, IN

4d•Onsite

About The Position

Responsible for overseeing and coordinating the premium audit process for complex, multi-state premium audits including outside audit vendor(s). Coordinates and performs select phone, virtual, or onsite physical premium audits. Assist underwriters and agents with classifications and rules applicable to their respective exposures. Receive and review test audit information from workers' compensation bureaus. Liaison between departments for PayGo customers.

Requirements

Bachelor's degree is required.
Two to three years of general business, insurance, or premium audit experience, is required.
Demonstrated past experience with independent bureaus and NCCI workers' compensation rules and regulations is required.
Past experience with payroll records, general ledgers, income statements, profit and loss statements, state and federal tax records, and spreadsheet applications is required.
Demonstrate excellent communication skills, both written and oral.
Possess strong analytical, organizational, and interpersonal skills.
Demonstrate ability to handle difficult situations in a diplomatic manner.
Demonstrate working knowledge of premium audit software applications and spreadsheets.
Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.

Nice To Haves

CPCU, APA, CIPA, or other insurance-related coursework is desired.
Two to three years of workers' compensation underwriting experience is desired.

Responsibilities

Research, analyze, and retrieve data to prepare and maintain complex payroll records, summaries, and reports; reconcile differences within established payroll, benefit, retirement, and accounting systems.
Assist and educate underwriters and agents with properly classifying employees and associated operations.
Coordinate with outside audit vendor(s) to determine the type of audit, policies to audit, and any disputes or discrepancies with the audit.
Follow up with outside audit vendor(s) to obtain the status of outstanding audits, answering applicable questions during the process.
Perform select phone, virtual, and onsite physical premium audits.
Coordinate with appropriate departments when states or bureaus implement workers' compensation changes.
Compile and send test audit information to various work comp bureaus and follow up on responses.
Develop and maintain procedures for the premium audit process.
Identify and provide underwriting with descriptions of prospective and existing insureds' operations and ministry profiles.
Navigate NCCI and independent bureau websites to obtain technical audit support.
Maintain minimum and maximum payroll information for partners, officers, and LLCs.
Provide input into system changes related to workers' compensation.
Complete other projects as assigned.