Premium Attendant | Part-Time | University of Kansas Athletics

Oak View Group•Lawrence, KS

14h•Onsite

About The Position

The Premium Attendant plays a vital role in delivering exceptional guest experiences in our premium seating areas. With a strong focus on hospitality, attention to detail, and teamwork, the Premium Attendant ensures that food and beverage areas are well-maintained and that guests receive courteous, personalized service throughout the event. This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences by anticipating guest needs and consistently exceeding expectations.

Requirements

1-2 years’ experience working in a food & beverage or customer service role.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
Must be a strong team player.
Must have availability to work an event-driven schedule, including mornings, nights, weekends, and/or holidays as needed.

Responsibilities

Assisting with the setting up of food service areas within specific suites and club areas based upon pre-order.
Ensuring all assigned suites are set prior to the event based upon communication received of orders.
Organization and preparation of events in assigned locations.
Monitoring and maintaining food quality.
Following all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
Adhering to all safe alcohol policies and procedures.
Monitoring and maintaining inventory control and product requisition fulfillment.
Having full knowledge of food and beverage menu items and accompaniments.
Service of beverages to guests, including alcoholic beverages.
Checking the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
Observing guests to respond to any additional requests.
Ensuring suites have all necessary serving ware.
Maintaining sanitation, health, and safety standards in work areas.
Meeting the company standard for excellent attendance.
Ensuring that the location equipment is operable and clean prior to the start of the event.
Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
All other duties as assigned by the managers and supervisors.